Delivery Information

The orders are delivered by fast delivery within 4-5 business days of confirmation of online order placement. Custom or customized delivery time can be up to 10 business days after setting all the details.

The delivery is free of charge for orders in Romania

When the order is dispatched, the customer receives a notification by email, sms or telephone.


CHANGE AND RETURN

If you ordered a product that does not match, you can return it within 10 working days of receipt.


Read the following information to return a product:


Before you order any product, please check the information on the site carefully.


In the product description page you will find all the necessary information. If you want more details, please contact us by phone or e-mail: contact@theroomshowroom.com


If you still need to return a product, it must be returned in good condition, in its original packaging, with a label and no trace of wear or wear. If these criteria are not met, we will not be able to accept your return, and your products may be redispatched.


When the returned product arrives at us, we will send you a confirmation email. We will return your product value to your account within a maximum of 10 days from the date you received the email confirmation that the product arrived at us.


PERSONALIZED OR CUSTOMIZED PRODUCTS

In accordance with Chapter II / art.10 of the Order no.130 / 2000 of 31/08/2000, updated on 27/12/2008, The Room Showroom does not return products that have been personalized according to the requirements of the clients and meet the criteria they require.


For more details, read the Terms & Conditions section.